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Clever Answers To Frequently Asked Questions In Clothing Sales

2014/5/5 16:38:00 62

ClothingSalesCommon Problems

< p > you have encountered a similar thorny problem in < a href= "//www.sjfzxm.com/news/index_c.asp" > Sales < /a > do not worry, come here to send a post, mark "sales answer questions", write your questions, experts help you solve online: < /p >


< p > < strong > Sales skillful answer 1: < /strong > < /p >


< p > when customers return, customers pick the fabric, color, or length < /p >.


< p > wrong: wasn't it good when you bought it before? < /p >


< p > error: sorry, if it is not the quality problem, our company will not give it back! < /p >


< p > wrong: sorry, this is not our problem, there is no way to retreat! < /p >


P: wrong: it won't be short! It won't be long! The color is very nice! The fabric is very good, it is imported a href= "//www.sjfzxm.com/news/index_c.asp" > fabric < /a >, there will be no problem! < /p >


< p > wrong: why didn't you say so before? < /p >


< p > wrong: do you want to change it? < /p >


< p >: if there is still room for negotiation, < /p >.


< p > What do you think the fabric (length, color) makes you dissatisfied with? (inquire for reasons): This is actually the color advantage is that the length is so designed so that when you wear it, it looks particularly - - (reintroduction and introduction of the selling point) < /p >


< p >: if there is no room for change, you can only replace it with goods. This way, I'll pick out a few of you to see and change one for you. What kind of fabric (length, color, style) do you prefer? (plated to replacement) < /p >


< p >: Yes, I am really sorry! Because what you just said is not a quality problem! Do you think so? Do you think so? Tell me about the fabric, style and color you like, and I will introduce it to you. These are our new models this year. There must be some suitable ones for you. What you like is - < /p >


< p > < strong > Sales skillfully answer two: < /strong > < /p >


< p > your "a href=" //www.sjfzxm.com/news/index_c.asp "brand" /a "is also considered high-end. Why is it not very good to work? Do you think there is a thread on this side? < /p >


< p > error: This is normal < /p >.


< p > error: this small problem is hard to avoid < /p >.


< p > wrong: Oh, just cut it out. It's okay, it doesn't matter! < /p >


< p > wrong: now the clothes are all like this. This is a common phenomenon. Just handle it! < /p >


< p >: Thank you for telling me about this situation. I will react with the company immediately, and make an immediate adjustment. Thank you very much. Come on, I'll change one for you to try on. This way, please < /p >.


< p >: Oh, no problem. I'll take care of it. I'll take another new one for you to try and see. This way, please < /p >.


< p > < strong > Sales skillfully answer three: < /strong > < /p >


< p > this material is not very good, easy to deform and prickle! < /p >


P: wrong: no! We've never sold this problem for a long time! < /p >


< p > wrong: how can it be? No!! < /p >


< p > error: this fabric will not have such a problem! < /p >


< p > wrong: you should not say this kind of fabric < /p >.


< p > error: when you wear it, you can add one more to < /p >.


< p >: sorry, excuse me, what is the matter? (inquires the reason, is the different fabric, the washing way mistake causes, the usual maintenance is not in place and so on) is such, - - (according to the question explanation reason) < /p >


< p >: Yes, the fabric is not very good. I want to know about this problem, because we did not hear the customer say so in the past. Can you tell me about this situation? < /p >


< p >: if the fabric itself does produce such problems.

Yes, in fact, every fabric has different maintenance methods and ways of dressing. Especially, like our fabric, the advantage of our fabric is that - so customers can best maintain and wear - < /p >.


< p > < strong > Sales skillfully answer four: < /strong > < /p >


< p > sweater washed according to the requirements of washing also fade "/p".


< p > error: it is normal to lose a bit of color! < /p >


< p > error: general normal washing should not be!! < /p >


< p > wrong: How did you wash it? < /p >


< p > error: I have never met this situation! < /p >


< p > wrong: why do you always have this problem? < /p >


< p > wrong: Alas! It is really troublesome! < /p >


< p >: (normal fading) in fact, the texture and finishing methods of each fabric are quite different. Some styles of clothing are used to highlight their characteristics, so they adopt some kind of fabric (using some special dyeing technology), so some fading is normal. This will make the color look more natural, so you can rest assured that this is normal. If it is a quality problem, we will certainly serve you in place! < /p >


< p >: (replacement) thank you very much for telling me this situation! I am sorry to cause you trouble. I will report to the company immediately. Come here, please take a seat. I will help you deal with it immediately! < /p >

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