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How To Adjust The Interpersonal Relationship In The Office

2010/11/17 11:15:00 268

Interpersonal Relationship

   If your boss Is he an idiot? Would you say that to his face?


   I'm afraid you will never. The study found that the biggest factor that caused office tension was not the rise and fall of the company's stock, the impact of the US subprime mortgage crisis, or the correctness of the enterprise's strategy, but some seemingly subtle but still messy interpersonal relationships.


The interpersonal relationship in the office, commonly known as "office politics", is rarely described in all classic works on enterprise management. Recently, a new British book, Office Questions You Never Ask, filled this gap. By Lucy. Kelavi gives intelligent answers to various embarrassing interpersonal questions that commonly exist in office.


   Lunch question


   For example, do you dare to go out for a decent lunch at noon? This problem seems simple, but it often troubles bank staff. We often hear such complaints: "None of my colleagues have a good lunch. They either quickly pick up some fast food in their seats or chew some biscuits or chocolates while working. I am sure that after taking half an hour to eat a decent lunch calmly, I can still finish all my work. But since none of my colleagues went out for lunch, I didn't dare to do that. "


Kellaway gives her solution. In her opinion, the essence of the problem is to recognize whether she is a submissive. "Some people break the rules and go out to eat if they want. Most of them are talented and have an inner Arrogance A small number of them will be dismissed for their irreverence, but more will rise to the top with amazing speed. "


In the book, Kellaway not only gives his own views, but also lists some readers' comments on the same issue in his Financial Times column. A Wall Street banker said, "If you want to continue working on Wall Street, you must never go out for lunch. Get into this habit, or change your career as soon as possible."


A 46 year old financier suggested: "Lunch is for smart people. They use lunch to build customer relationships. If someone disdains this, tell him it is a business act."


Other office issues listed in the book are: How can my wife get along with colleagues? How can I tell employees that you have a bad smell? When a colleague is fired, what should I write on his resignation card Kelawei never tires of answering all the questions one by one.


Game rules


Kellaway's new book has been popular, reflecting that office politics plays an increasingly important role in people's lives. Many novels, films and television works have expressed this theme. Experts believe that the main reason for this phenomenon is the social and cultural changes, such as the collapse of the old hierarchy, the spread of flattery, and the change of employment standards.


Take the employment standards as an example. Nowadays, promotion is more and more focused on ability rather than qualification. Your boss is probably younger than your children, which makes traditional office politics more complicated. Kelawei's book lists such a question: How to deal with self righteous young bosses? He may not be as smart as you, and his education may not be as high as you, but he has more money than you.


About the person in charge of corporate affairs of the Franchise Management Committee. Corson pointed out that 31% of people believe that office politics is to protect their own territory. She said: "This is of great positive significance. It shows that people understand that to achieve their goals, they must cooperate with others."


But at the same time, the game rules of office politics are becoming more and more complex. Lofi, Executive Development Center. Parker's research report last year showed that "institutional politics" has become the biggest pressure in people's work. Claire, the chief researcher of the center. McCartney believes that this is mainly due to "intense competition for limited opportunities and potential promotions".


However, new trends bring new problems, because sometimes one person's happiness is built on another person's pain. Hugh, 46. Foss has tasted such bitter fruit. She was employed as a manager in an American company, and the boss asked her to play bowling with her colleagues. She explained that her hand was disabled and she could not play bowling. But the boss said that as a new manager, she should appear in the bowling alley. As a result, she received a gift and a certificate, which said: "This is to certify that she has awarded you the title of" The King of Punt ". She felt insulted.


Egoism


The most difficult problem in office politics is probably how to face the boss. Many employees think their boss is a fool. They want their bosses to recognize this, and at the same time make sure they don't get fired. What would they say?


Kellaway gives an example in his book. In a survey, a female bank employee should evaluate her boss in all aspects. She complained: "He has created an empire, who thinks highly of himself and never listens to others' opinions." But she did not dare to tell her true thoughts. Even though the survey was guaranteed to be anonymous, she was still afraid of being recognized.


Kellaway said that people always choose to avoid this situation, because "the organizational structure of most companies makes it almost impossible for employees to speak ill of the boss".


A bank employee agreed: "Our thinking is purely egoistic. It is impossible to change the boss by telling the truth, but it may hurt ourselves."


Others disagree. A retired CEO believes that honesty and frankness can help improve the image of managers. "I once received such an evaluation. Two of my direct reports said that I was indifferent and lacking in human feelings. I thought about it for a while and thought what they said was reasonable."


   On the same question, there are diametrically opposite opinions. What's the meaning of Kelawei's writing such a book of behavior guidelines? In response, Kellaway explained that "tit for tat opinions help people understand their true thoughts: trying to understand the opinions you disagree with may be more useful than understanding the opinions you agree with."

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